USEFUL INFORMATION


PARENTS

Moving to university is a huge step for both students and parents.

Our mission is to create an environment where our residents can study, socialise and feel at home, while you have the confidence in knowing they’re safe, secure and looked after.

The Stay Club - Card

The Stay Club - Fire Exit


SAFETY AND SECURITY

Our aim is that all of our residents have a fantastic time while staying with us. But our first priority will always be their safety and security; ensuring your peace of mind. This is why all our properties have a state of the art smart-key access system, in combination with 24/7 CCTV in communal areas and corridors. And just in case they are needed we have a member of staff or security on-site 24 hours a day, 7 days a week.


PAYMENTS AND BILLS

We want to make our booking process as easy and simple as we can.

That’s why we have transparent instalment plans – so you always know what to expect. All bills (water, electricity, Wi-Fi) are included in our rates, and we promise there will never be any nasty surprises.

For more information have a look at our handy FAQ.

The Stay Club - Payment and billing

The Stay Club - In House Services

The Stay Club - Laundry Area


IN-House Services

Our philosophy is that where you live should be much more than just a room. The variety of our in-house services are here to make your stay with us as easy and enjoyable as possible.

Everyday we strive to give all our residents great experiences, spaces and facilities. So they can get the most out of their stay. Our housekeeping team work hard to keep all our spaces in the very best condition. Because we believe a tidy space = a tidy mind.

Check out what else we offer:

Catering (Cafe/Restaurant)

24/7 security

Concierge

On-site management

Post services

Maintenance

Housekeeping

Events and Experiences

Partnered dry cleaning services


maintenance

In life things don’t always go according to plan. And that’s okay. At The Stay Club we have an on-site maintenance team to ensure all of our properties run smoothly. Our rooms are prepared to the highest standard and always checked before you arrive. And if anything happens during your stay, we are dedicated to get it fixed within 24 hours.

The Stay Club - Maintenance